Site Care
The Site Care Plan
Site Care keeps your website online, secure and on your own domain, so you don't have to think about it. It's free for your first 6 months on every plan, then $89 a month or $890 a year. Rebuilds include it the same way. It is never a hidden hosting fee.
Site Care is not a Monthly Retainer. Site Care keeps your site running. A Monthly Retainer adds new posts and content on top of that.
Included
- The security certificate (the padlock in the browser), renewed automatically
- Checked around the clock, so we know when your site goes down
- Your domain’s renewal date watched, so it never lapses by surprise
- Help when your domain settings need changing
- A monthly check that everything still works
- 1 technical support request per month, up to 30 minutes
Not Included
- New blog posts or content creation
- Google Business Profile management
- Social media posts
- Design changes or new pages
Blog posts and new pages can be bought one at a time as add-ons. Regular Google profile and social posts come with a Monthly Retainer.
Domains
Who owns my domain?
You do, always. If you already have a domain, we point it at your new site. If you don't, we register one for you as part of onboarding, in your name, not ours.
Day to day, we watch your domain's renewal date and look after its settings. That way a problem gets caught before your site goes down.
The domain stays on your own account. Its yearly fee, typically $10 to $20, goes straight to the company you registered it with. It is a separate bill from Site Care, and we never add anything to it.
We never put your site on an address we own. If you moved later, you would lose the place you have built up on Google.
If you ever cancel, you keep the domain either way. We hand over the transfer authorization with your files and logins within 5 business days.
Cancel anytime with 30 days' notice. We hand over all your files and logins within 5 business days, and your domain and content stay yours.
Not sure how to get your site running somewhere new? For a flat $147, we'll set it up with the company you choose and check it's live. It's optional.
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